Privacy and Cookie Policy

Last updated: 2021


This Privacy and Cookie Policy (“Privacy Policy”) describes the data hosted on
(the “Sites”), the Maggie24 Customer mobile application software, and the Maggie24 (Salon Diary
and Management Tool) application software.

Further, this Privacy Policy describes the data hosted at our own subdomain addresses on (the “Partner Sites”) and the web interfaces, also operated by Connect, that are
embedded in the Partner Sites and in the websites and social media pages of our salon partners
(“Partners”) through which customers can make bookings directly with Partners at (the “Widgets”) (collectively, the “Platform”).

The controller of your personal data is Maggie24 D (registered office: Wipperfürther Str. 50, 51469
Bergisch Gladbach) (“Maggie24”, “we”, “our” or “us”). You can contact us at Wipperfürther Str. 50,
51469 Bergisch Gladbach, Germany or by email at

Maggie24 will share your personal data with other companies in the group (“Group Companies”) for
such purposes as described in this Privacy Policy. The Group Companies will also process your
personal data as data controllers to the extent necessary for such purposes. The Group Companies
are listed in the section entitled “Sharing Personal Information with Third Parties” with the relevant
contact information.

We always strive to protect the privacy of our users and customers. This Privacy Policy is intended to
inform you about how we collect, store and process information or data that could identify you, such
as your name, email address, address, other contact details or online identifiers and other
information you provide to us when using the Platform (“Personal Information”) and also what
cookies we use. Please take a moment to read this Privacy Policy carefully.


What information do we collect?
When you visit and/or use our Platform or contact us, we may collect the following information:

Personal Information that you provide to us when you create an account, sign up to receive emails,
newsletters, and notifications, and which you provide to us when you use our Services, including
such information that you enter on our Booking Platform and that is included in your comments,
reviews, or survey responses. In the course of making a booking or submitting a review, you may
voluntarily provide us with sensitive personal information if it is relevant to the service you are
requesting or reviewing (for example, regarding your health or ethnic origin).

Personal Data you provide to us in the context of applying for a job with Maggie24, either directly,
on the Websites or indirectly, including, but not limited to, data through a recruitment agency, a
speculative application or a thirdparty recruitment platform. With respect to your application, you
may voluntarily provide us with sensitive personal data relevant to the hiring process or followup
processes if an employment relationship has already been established. However, you may not
provide us with sensitive personal data that is not necessary for the assessment regarding the
application or hiring. This includes, for example, political opinions, religious beliefs or specific
information about your health.

If you use our online payment facility, we may store your credit and debit card details (ourselves or
via our payment service provider). The storage always takes place on a securely encrypted basis

When you communicate with us (e.g. via the Platform, email, phone, SMS or social media), we will
record the fact that you have contacted us and store the content of your communication together
with your contact details and our responses

Information about your visits to and use of the Platform, such as information about the device and
browser you are using, your IP address and location, your advertiser identifier (“identifier for
advertisers”; IDFA), the date and time and duration of your visit, the referral source and URL history
of your visit to the Website, and your interactions on the Platform, including information about
which salons and treatments you are interested in. Please note that we may link this information to
your Maggie24 account. For more information about the purposes for which we collect and use this
information, please see the Cookies section of this Privacy Policy

It is important that any Personal Information you provide to us when registering as a User or
otherwise using the Platform is accurate and uptodate. This means, for example, ensuring on your
part that we have your correct contact information (including email address) at all times.

If you intend to provide Personal Information to another person (e.g., when making a booking on
their behalf), you should only do so if that person has consented and after that person has received
information about how we will use their information, including the purposes set forth in this Privacy

Protection of Your Personal Information

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